Frequently asked questions
What does the SIGNICIA warranty cover?
SIGNICIA’s warranty does not apply to cosmetic wear and tear, misuse, or abuse.
SIGNICIA's 5 years (unless otherwise stated for certain accessories product) warranty covers manufacturing defects and material flaws on accessories component. Defective product parts are eligible for one-to-one exchange.
How much does shipping cost?
Shipping is complimentary with any purchase.
What is the return policy?
We do not offer returns, exchanges, or refunds on any products purchased.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item.
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know via WhatsApp at +65 9347 2608 or email us at customerservice@signicia.com and we’ll do our best to work with you to make it right.