Delivery was very prompt. Ordered the luggage online on a Wednesday and received it on Saturday. The wheels on the luggage was smooth as butter.
Luggage was good quality and wheels were smooth without any creaks
I had a pleasant shopping experience at the showroom with sound advices and demonstration of the product.
Besides the aesthetics of the luggage, what drew me are the sturdy and smooth wheels and also the organized compartment design.
I brought it on a short Japan trip and put it to test, rolling it all over train stations and the streets and it's working fine as intended.
Hope it'll last me years, just like my old luggage did.
I just purchased this luggage and had a great experience overall. Their customer service is excellent! Very responsive and quick to resolve my issues. The staff member who attended to me was friendly and polite, which made the process even smoother.
The colour and design of the luggage are really nice, it caught my eye the moment I saw it. I haven’t used it yet, but I’m hopeful it will perform well, especially with the 10-year warranty they provide. So far, I’m very satisfied with my purchase!
I recently purchased this large suitcase for a long trip. At first, I was surprised by its unique shape, and the internal bump from the cup holder made packing a bit awkward. However, after using it for two weeks across Japan (with plenty of gravel paths and stairs), I can say it maneuvers remarkably well. Once you adjust to the design, packing becomes easy and efficient.
Honestly, the luggage is beautifully crafted. The silver finish looks as though it's full aluminium (wink wink) and the build quality is really solid. The leather strap is sturdy and feels good to the touch; was informed that it can hold up to 100kg of weight, which honestly is more than enough. Talking about the wheels, it glides freely with ease and with the added suspension, it really helps to dampen the load. As I'm writing this at Changi Airport, I do get people asking me about the luggage and they quote, “Looks high quality and durable”.
I bought my Signicia luggage for a 2-week overseas trip, and it was perfect! I love the wide handle which is sturdy and comfortable on the move. The wheels glide effortlessly in 360. They are also detachable which is a great feature, super convenient in places with limited space/when you need to place the luggage on bed. The design is sleek, lightweight, and feels premium.
Their customer service was excellent — they responded promptly to my messages and even arranged for my luggage to be ready and delivered early so I could take it on my trip, despite the website showing a later delivery date. Truly solid service and a fantastic product!
I would highly recommend both the luggage and the team behind it!
Better than I expected. Great customer service also. More than satisfied with my Luggage.
So so happy to have come across with this lovely brand. Had a trip planned and my current luggage wheel weren’t rolling well. I had contacted the staff through their WhatsApp and received a prompt reply. I asked if I can get the luggage delivered before my trip (approx 2weeks duration). To my surprise they went to extra mile to deliver it 2 days before my trip. Very knowledgeable and easy to communicate with. I’m very satisfied with the product.
The wheels move in all directions super smoothly! It has suspension too!
The luggage has a TSA approved 3-digit lock code for security! So easy to set as well.
The outer shell is lightweight while still being durable.
Worth the money! Looks way more luxurious than what I paid for! Highly recommended!
